The Impact of Workplace Ostracism on Job Performance with the Mediating Role of Emotional Exhaustion: Evidence from Public Sector Universities of Pakistan
Keywords:Workplace Ostracism, Emotional Exhaustion, Job Performance
This study was conducted with an intention to investigate the influence of workplace ostracism on job performance with mediating effect of emotional exhaustion in higher educational institutions. Data was collected using a quantitative technique through questionnaire form a sample of 317 workers serving at state universities located in twin cities of Islamabad/ Rawalpindi. Simple random sampling technique was adopted. Data was analyzed through SPSS and AMOS software. Results of the study shown that workplace ostracism is significantly associated with job performance. The present study also revealed the mediating effect of emotional exhaustion in the relationship between workplace ostracism and job performance.
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