Role of Professional Skills in Promoting Healthcare System: A Performance Perspective

Authors

  • Rizwan Shabbir Assistant Professor, Lyallpur Business School, Government College University, Faisalabad, Pakistan
  • Muhammad Abrar Professor, Lyallpur Business School, Government College University, Faisalabad, Pakistan
  • Aysha Batool PhD student, Lyallpur Business School, Government College University, Faisalabad, Pakistan

DOI:

https://doi.org/10.47067/reads.v8i2.443

Keywords:

Professional Skills, , Coproduction, Healthcare, Performance, Workflow Efficiency

Abstract

This paper aims to investigate the impact of sustainable practices especially sustainable production and sustainable supplier management on supply chain performance. This empirical study demonstrates the contextual examination of sustainable practices especially with reference to an emerging economy like Pakistan. Survey was employed to collect data from 100 Food Manufacturing Firms. Exploratory Factor Analysis and Structure Equation Modeling were used through AMOS to test hypothesis. The results reveal that sustainable production and sustainable supplier management both significantly impact triple bottom line. However, sustainable production generates stronger impact on social performance, while, sustainable supplier management significantly effects environmental performance. Additionally, the findings provide valuable insights regarding the use of sustainable production and sustainable supplier management and their impact on supply chain performance. Finally, it propagates utility of ecological value chain management mentioning the impact of couple of sustainable practices on tipple bottom line.

References

Agyepong, I. A., Godt, S., Sombie, I., Binka, C., Okine, V., & Ingabire, M. G. (2021). Strengthening capacities and resource allocation for coproduction of health research in low and middle income countries. The BMJ, 372. https://doi.org/10.1136/bmj.n166

Alvarez, A. J. S. (2004). Challenges to Information Systems Implementation and Organisational Change Management: Insights from the Health Sector in Ecuador. The Electronic Journal of Information Systems in Developing Countries, 16(1), 1–16. https://doi.org/10.1002/J.1681-4835.2004.TB00107.X

Bastian, N. D., Munoz, D., & Ventura, M. (2016). A Mixed-Methods Research Framework for Healthcare Process Improvement. Journal of Pediatric Nursing, 31(1), e39–e51. https://doi.org/10.1016/j.pedn.2015.09.003

Bjerrum, F., Thomsen, A. S. S., Nayahangan, L. J., & Konge, L. (2018). Surgical simulation: Current practices and future perspectives for technical skills training. Medical Teacher, 40(7), 668–675. https://doi.org/10.1080/0142159X.2018.1472754

Braa, J., Monteiro, E., & Sahay, S. (2004). Networks of action: Sustainable health information systems across developing countries. MIS Quarterly: Management Information Systems, 28(3), 337–362. https://doi.org/10.2307/25148643

https://doi.org/10.1016/j.ijmedinf.2015.04.002

Carlisle, A. F., Greenbaum, S. M., & Tankersley, M. S. (2020). Scribes, EHRs, and Workflow Efficiencies in Allergy Practices. Current Allergy and Asthma Reports, 20(10). https://doi.org/10.1007/s11882-020-00950-4

Chigurupati, R., Panchal, N., Henry, A. M., Batal, H., Sethi, A., D'innocenzo, R., Mehra, P., Krishnan, D. G., & Roser, S. M. (2020). Considerations for Oral and Maxillofacial Surgeons in COVID-19 Era: Can We Sustain the Solutions to Keep Our Patients and Healthcare Personnel Safe? Journal of Oral and Maxillofacial Surgery, 78(8), 1241–1256. https://doi.org/10.1016/j.joms.2020.05.027

Cordella, A., & Willcocks, L. (2012). Government policy, public value and IT outsourcing: The strategic case of ASPIRE. Journal of Strategic Information Systems, 21(4), 295–307. https://doi.org/10.1016/j.jsis.2012.10.007

Denton, C. A., Soni, H. C., Kannampallil, T. G., Serrichio, A., Shapiro, J. S., Traub, S. J., & Patel, V. L. (2018). Emergency Physicians' Perceived Influence of EHR Use on Clinical Workflow and Performance Metrics. Applied Clinical Informatics, 9(3), 725–733. https://doi.org/10.1055/s-0038-1668553

Eysenbach, G. (2001). What is e-health? Journal of Medical Internet Research, 3(2), 1–5. https://doi.org/10.2196/jmir.3.2.e20

Griffith, J. A., Baur, J. E., & Buckley, M. R. (2019). Creating comprehensive leadership pipelines: Applying the real options approach to organizational leadership development. Human Resource Management Review, 29(3), 305–315. https://doi.org/10.1016/j.hrmr.2018.07.001

Haddad, H. (2017). Impact of Human Competencies on Caritas Jordan Employees Performance. Journal of Resources Development and Management, 28(January), 57–71. https://www.researchgate.net/profile/Hossam_Haddad3/publication/317328754_Impact_of_Human_Competencies_on_Caritas_Jordan_Employees_Performance/links/5932690eaca272fc550c50a5/Impact-of-Human-Competencies-on-Caritas-Jordan-Employees-Performance.pdf

Hair, J., Hult, G. T., Ringle, C., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) - Joseph F. Hair, Jr., G. Tomas M. Hult, Christian Ringle, Marko Sarstedt. In Sage. Sage Publications.

Heeks, R. (2006). Health information systems: Failure, success and improvisation. International Journal of Medical Informatics, 75(2), 125–137. https://doi.org/10.1016/j.ijmedinf.2005.07.024

Holman, G. T., Beasley, J. W., Karsh, B. T., Stone, J. A., Smith, P. D., & Wetterneck, T. B. (2016). The myth of standardized workflow in primary care. Journal of the American Medical Informatics Association, 23(1), 29–37. https://doi.org/10.1093/jamia/ocv107

Karatepe, O. M., Arasli, H., & Khan, A. (2007). The impact of self-efficacy on job outcomes of hotel employees: Evidence from northern Cyprus. International Journal of Hospitality and Tourism Administration, 8(4), 23–46. https://doi.org/10.1300/J149v08n04_02

Katz, R. L. (1955). Skills of an Effective Administrator. In Harvard Business Review (Vol. 33, Issue 1). http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=6774557&site=ehost-live%5Cnhttp://web.ebscohost.com/ehost/pdf?vid=2&hid=3&sid=a6b4b872-3fd8-402f-af88-49b239266bfb@sessionmgr12

Kimaro, H., & Nhampossa, J. (2004). The challenges of sustainability of health information systems in developing countries: comparative case studies of Mozambique and Tanzania. Journal of Health Informatics in Developing Countries, 1(1), 1–10.

Kumar, S., & Bano, S. (2017). Comparison and Analysis of Health Care Delivery Systems: Pakistan versus Bangladesh. Journal of Hospital & Medical Management, 3(1), 1-7. doi:10.4172/2471-9781.100020

Lapão, L., & Dussault, G. (2017). The contribution of eHealth and mHealth to improving the performance of the health workforce: a review. Public Health Panorama, 03(03), 463–471. https://apps.who.int/iris/bitstream/handle/10665/325262/php-3-3-463-471-eng.pdf

Lapão, L., & Dussault, G. (2017). The contribution of eHealth and mHealth to improving the performance of the health workforce: a review. Public Health Panorama, 03(03), 463–471. https://apps.who.int/iris/bitstream/handle/10665/325262/php-3-3-463-471-eng.pdf

Lum, E., van Galen, L. S., & Car, J. (2020). Competency-Based Training for Entrustment in Telehealth Consultations. Pediatric Clinics of North America, 67(4), 735–757. https://doi.org/10.1016/j.pcl.2020.04.013

Madon, S., Sahay, S., & Sudan, R. (2007). E-Government policy and health information systems implementation in Andhra Pradesh, India: Need for articulation of linkages between the macro and the micro. Information Society, 23(5), 327–344. https://doi.org/10.1080/01972240701572764

Malik, M. A., Khan, H. R., Astrahan, M. M., & Chamberlin, D. D. (2009). Understanding the Implementation of an Electronic Hospital Information System in a Developing Country?: A Case Study from Pakistan. Technology, 97(Hikm), 31–36. https://crpit.scem.westernsydney.edu.au/confpapers/CRPITV97Malik.pdf

Marsilio, M., Fusco, F., Gheduzzi, E., & Guglielmetti, C. (2021). Coproduction performance evaluation in healthcare. A systematic review of methods, tools and metrics. International Journal of Environmental Research and Public Health, 18(7). https://doi.org/10.3390/ijerph18073336

McMullin, C., & Needham, C. (2018). Coproduction in healthcare. In Coproduction and Co-Creation (pp. 151–160). Routledge.

Melby, V., Canning, A., Coates, V., Forster, A., Gallagher, A., McCartney, A., & McCartney, M. (1997). The role of demonstrations in the learning of nursing psychomotor skills. NT Research, 2(3), 199–207. https://doi.org/10.1177/174498719700200308

Mitra, S., & Datta, P. P. (2014). Adoption of green supply chain management practices and their impact on performance: An exploratory study of Indian manufacturing firms. International Journal of Production Research, 52(7), 2085–2107. https://doi.org/10.1080/00207543.2013.849014

Mosse, E. L., & Sahay, S. (2003). Counter Networks, Communication and Health Information Systems. Organizational Information Systems in the Context of Globalization, 35–51. https://doi.org/10.1007/978-0-387-35695-2_3

Mumford, T. V., Campion, M. A., & Morgeson, F. P. (2007). The leadership skills strataplex: Leadership skill requirements across organizational levels. Leadership Quarterly, 18(2), 154–166. https://doi.org/10.1016/j.leaqua.2007.01.005

Netemeyer, R. G., Bearden, W. O., & Sharma, S. (2003). Scaling Procedures: Issues and Applications. SAGE.

Nishtar, S. (2006). The Gateway Paper; Health System in Pakistan – a Way Forward. Pakistan's Health Policy Forum and Heartfile. http://www.heartfile.org/pdf/phpf-GWP.pdf

Parra-Rizo, M. A., & Sanchis-Soler, G. (2020). Satisfaction with life, subjective well-being and functional skills in active older adults based on their level of physical activity practice. International Journal of Environmental Research and Public Health, 17(4). https://doi.org/10.3390/ijerph17041299

PBS, (2021). PAKISTAN SOCIAL AND LIVING STANDARDS MEASUREMENT SURVEY (2019-20), National / Provincial / District, Government of Pakistan, Statistics Division, Pakistan Bureau of Statistics, Islamabad https://www.pbs.gov.pk/publication/pakistan-social-and-living-standards-measurement-survey-pslm-2019-20-provincial

Peña, J., Ibarretxe-Bilbao, N., Sánchez, P., Iriarte, M. B., Elizagarate, E., Garay, M. A., Gutiérrez, M., Iribarren, A., & Ojeda, N. (2016). Combining social cognitive treatment, cognitive remediation, and functional skills training in schizophrenia: A randomized controlled trial. Npj Schizophrenia, 2. https://doi.org/10.1038/npjschz.2016.37

Punjani, N. S., Shams, S., & Bhanji, S. M. (2014). Analysis of Health Care Delivery Systems: Pakistan Versus United States. International Journal of Endorsing Health Science Research (Ijehsr), 2(1), 38. https://doi.org/10.29052/ijehsr.v2.i1.2014.38-41

Qazi, M. S., & Ali, M. (2011). Health management information system utilization in Pakistan: Challenges, pitfalls and the way forward. BioScience Trends, 5(6), 245–254. https://doi.org/10.5582/bst.2011.v5.6.245

Rahimnia, F., & Hassanzadeh, J. F. (2013). The impact of website content dimension and e-trust on e-marketing effectiveness: The case of Iranian commercial saffron corporations. Information and Management, 50(5), 240–247. https://doi.org/10.1016/j.im.2013.04.003

Rana, S. A., Sarfraz, M., Kamran, I., & Jadoon, H. (2016). Preferences of doctors for working in rural Islamabad Capital Territory, Pakistan: a qualitative study. Journal of Ayub Medical College Abbottabad, 28(3), 591-596.

Rezai-Rad, M., Vaezi, R., & Nattagh, F. (2012). E-health readiness assessment framework in Iran. Iranian Journal of Public Health, 41(10), 43–51. https://www.ncbi.nlm.nih.gov/pmc/articles/pmc3494230/

Robinson, K., & Kersey, J. (2018). Novel electronic health record (EHR) education intervention in large healthcare organization improves quality, efficiency, time, and impact on burnout. Medicine.

Safdari, R., Ghazisaeidi, M., Jebraeily, M., Masarat, E., Shikhtayefeh, M., & Farajolahi, S. (2014). Hospital Information Systems Success: A Study of the Model Adjusted DeLone and McLean in Thai University Hospital. European Journal of Experimental Biology, 4(5), 37–41. https://doi.org/10.2139/ssrn.3796897

Saghaeiannejad-Isfahani, S., Saeedbakhsh, S., Jahanbakhsh, M., & Habibi, M. (2015). Analysis of the quality of hospital information systems in Isfahan teaching hospitals based on the DeLone and McLean model. Journal of Education and Health Promotion, 4(February), 2–305. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4355824

Shiferaw, K. B., Tilahun, B. C., & Endehabtu, B. F. (2020). Healthcare providers' digital competency: a cross-sectional survey in a low-income country setting. BMC Health Services Research, 20(1). https://doi.org/10.1186/s12913-020-05848-5

Turk, E., Durrance-Bagale, A., Han, E., Bell, S., Rajan, S., Lota, M. M. M., Ochu, C., Porras, M. L., Mishra, P., Frumence, G., McKee, M., & Legido-Quigley, H. (2021). International experiences with coproduction and people centredness offer lessons for covid-19 responses. The BMJ, 372. https://doi.org/10.1136/bmj.m4752

UNDP. (2021). UNDP Pakistan Annual Report 2020. United Nations Development Program https://www.pk.undp.org/content/pakistan/en/home/library/annual-reports/undp-pakistan-annual-report-2020.html

van Galen, L. S., Wang, C. J., Nanayakkara, P. W. B., Paranjape, K., Kramer, M. H. H., & Car, J. (2019). Telehealth requires expansion of physicians' communication competencies training. Medical Teacher, 41(6), 714–715. https://doi.org/10.1080/0142159X.2018.1481284

Voorberg, W. H., Bekkers, V. J. J. M., & Tummers, L. G. (2015). A Systematic Review of Co-Creation and Coproduction: Embarking on the social innovation journey. Public Management Review, 17(9), 1333–1357. https://doi.org/10.1080/14719037.2014.930505

Waheed, S., Kumar, N., Qureshi, B., & Rahim, A. (2021). Mental health assessment of healthcare workers in the Emergency Department of a low middle-income country during COVID 19 pandemic. ResearchSquare. https://doi.org/10.21203/rs.3.rs-741263/v1

World Health Organization. (2021). The WHO STEPwise approach to surveillance (No. WHO/EURO: 2021-2446-42201-58182). World Health Organization. Regional Office for Europe. https://apps.who.int/iris/bitstream/handle/10665/341077/WHO-EURO-2021-2446-42201-58182-eng.pdf?sequence=1.

Downloads

Published

2022-06-30

How to Cite

Shabbir, R. ., Abrar, M. ., & Batool, A. . (2022). Role of Professional Skills in Promoting Healthcare System: A Performance Perspective . Review of Economics and Development Studies, 8(2), 141-153. https://doi.org/10.47067/reads.v8i2.443